Policies are principles, rules, and guidelines formulated for the charity to abide.
Together, policies and procedures ensure that a point of view held by the governing body of a charity is translated into steps that result in an outcome compatible with that view.
The board of directors regularly review and create new policies and procedures such as
- Bullying and harassment
- Codes of conduct for staff, volunteers and service users
- Complaints
- Confidentiality
- Conflicts of Interest
- Equal Opportunities and Diversity
- Health and Safety
- Safeguarding
- Social Media
- Whistleblowing